Shinjuku Granbell Hotel

The staff were always friendly to approach and have kept our room clean daily. It’s nearer to Higashi-Shinjuku Station and would be the better station to go to.

Great location in Shinjuku - so many shops and restaurants within walking distance. We were initially worried about the room (due to some bad reviews on booking.com), but ours was a decent size (for Japanese standards) and comfortable with our own private bathroom. Our room was also quiet and we had a great view of Shinjuku. The rooftop bar is also fantastic with amazing views! Would definitely return.

The hotel itself was well maintained and thoughtfully decorated. It had a nice little courtyard leading up to the front door, which was a nice way to enter. The breakfast buffet was a nice selection of Japanese and Western foods. The staff was always helpful and courteous, and the rooms were sparkling clean with plenty of nice touches. The bathtub and shower in our room (Superior / Mature) were excellent. There was very little space for unpacking clothes, but we made it work.

I was lucky enough to have the same staff member helping me out with everything, and she was super helpful and nice. All the usual amenities were provided, and storage of luggage was available. The room was modern and clean. The cafe on the ground floor was great, again the staff were lovely. Same with the bar, which has great city views. The location is within walking distance of Shinjuku station and all the popular spots in Shinjuku. Would definitely stay here again.

Excellect staff. Room was was a decent size for 2 people, well kept with lots of amenities. Rooftop bar is great. Laundry facilities are very helpful. Location is very central to food and entertainment.